Suggestions
Explore the featured selections!
Domestic & Commercial coffee machine service
About
Espresso Lane
Welcome to Espresso Lane, where coffee enthusiasts find their haven in the quaint town of Briton Ferry, Neath, United Kingdom. Nestled at Unit 14 Regent St W, this gem is not just a coffee retailer but an experience tailored for every coffee aficionado. With a passion for quality and service, Espresso Lane focuses on providing not only exceptional coffee machines but also the knowledge to choose the perfect one for your needs.
At Espresso Lane, the spotlight shines on the unparalleled customer service provided by Francis and his dedicated team. Customers rave about Francis’s extensive expertise; his assistance ranges from selecting the right espresso machine to addressing post-purchase questions, ensuring every customer feels valued and understood. The warm and personal touch in service stands out and builds lasting relationships, evident in the numerous testimonials praising his patience and responsiveness, even through exhaustive inquiries.
Recent customers, like Szilard Molnar and Caroline Sharp Worth, have shared glowing reviews spotlighting Francis's commitment to ensuring a seamless buying experience. Szilard appreciated the helpful advice along with a delightful add-on of free coffee beans with his new Quick Mill Pippa. Similarly, Caroline highlighted the extensive support she received, which included quick responses to her numerous questions and even assistance with additional purchases. It's this sort of attention that truly sets Espresso Lane apart in a crowded marketplace.
Moreover, Espresso Lane takes pride in its emphasis on quality products. With an impressive selection of well-regarded brands and models, the company is the go-to destination for anyone looking to enhance their coffee experience at home. Whether you're seeking an Elektra Mini Verticale service or a new Quick Mill machine, you can trust that every item and service will meet the highest standards.
The heartfelt appreciation expressed by customers underscores the authenticity of Espresso Lane's mission. As Jo Kendal and Mel W shared, the communication remains open and informative throughout the service process. The dedication demonstrated during repairs or restorations ensures that every beloved coffee machine is treated with the utmost care, bringing it back to life for many more years of enjoyment.
From the warmth of the service to the precision in machine selection, Espresso Lane offers a complete package that resonates deeply with its patrons. It is more than just a coffee haven; it became a trusted partner in your coffee journey. So, if you’re in need of expert advice, exceptional products, and a touch of personalized warmth, look no further than Espresso Lane. Your perfect cup of coffee awaits, fortified by the expertise and care that only Espresso Lane can provide.
Visit them at Unit 14 Regent St W, or call at +44 1656 740646 for inquiries and assistance. Join the community of passionate coffee lovers today!
People talk
Our Guestbook
“ I ordered a Quick mill Pippa Excellent customer service, delivery, and use of website from this company. It was my first purchase and i would definitely buy from them again. Francis is a very knowledgeable man and helped a lot to choose the machine before purchasing. Free coffee was a nice touch. Thanks Szilard ”
“ Amazing company, led by Francis, who was so patient when i emailed about 50 times (not joking) for advice, before finally deciding on the Quick Mill Pop. Then when it arrived i had numerous questions and needed some help. He was there again for me, always answering really quickly and in a friendly way. Where else could you get this personal touch and customer care. Plus the benefit of all his years of training and experience in Italy. He has the best brands and best choice too, all with rapid delivery. He even fitted my extra purchase of walnut handles to the portafilters. and thanks for the coffee beans gift and the wand tip. Thank you Francis ”
“ Great service for my Elektra Mini Verticale - 2nd time I've had a full service. Francis replaces all the key components and rewires as necessary every two to three years. Always a pleasure in communications and would recommend without doubt. ”
“ We recently trusted our much loved Pavoni coffee machine to Francis and his team and couldn't be more pleased with the results. The machine had seen a lot of use over the years and required more of a restoration than a service, but thanks to Ferrari Espresso it's looking the part and making great coffee again. Francis kept us up to speed with progress, explaining clearly where he was in the process and couldn't have been helpful.... in turn we couldn't be more pleased with his work and communication. Thanks to all at Ferrari Espresso for your great work! ”
“ Dealing with Francis at Ferrari Essprsso was a real pleasure, really helpful and informative. I pre ordered the Quickmill Pippa Nera from them and he was very professional and friendly, he kept me up to date with when the machine was arriving and when it arrived. As a plus the machine came with some coffee beans too! Couldn't recommend them more! ”
“ Thanks so much to Francis and team for helping us with our purchase. After lots of emails and options we chose the Quick Mill Stretta with some upgrades to the steam wand and brew temperature. Francis was very communicative and turned the machine around so quickly. We really love it. Thanks also for the coffee beans! Outstanding service! ”
“ Recently purchased a Gaggia Classic Gesu steam wand. Absolute pleasure to use compared to the Gaggia Classic Pro or Rancillio wands. I am now getting silky smooth milk everytime whereas before very hit and miss. Extremely happy with the purchase and this bespoke Ball jointed steam wand. What a find ”
“ I got a refurbished espresso machine in excellent condition. It arrived well packaged, clean, with a bag of coffee and a new porta filter. Quick delivery and great service. Will happily purchase again in the future. ”